Privacy Policy for 785bd
At 785bd, protecting your personal data is a fundamental commitment — not an afterthought. This Privacy Policy explains exactly what information we collect from players, how we use it, who we may share it with, how long we keep it, and what rights you have over your own data when using the 785bd platform.
Our Core Commitments
How 785bd Protects Your Privacy
These six principles underpin every data decision we make at 785bd. They summarise our approach to privacy — for the full legal detail, please read the complete policy below.
Purpose Limitation
785bd collects personal data only for clearly defined, legitimate purposes — account management, payment processing, identity verification, fraud prevention, and responsible gaming compliance. We do not collect data "just in case" or repurpose it without your knowledge.
Data Minimisation
We only collect the minimum amount of personal data necessary to deliver our services. If a piece of information is not required to operate your account, process your bKash or Nagad transactions, or comply with our legal obligations, we do not ask for it.
Security by Design
All data held by 785bd is protected by 256-bit SSL/TLS encryption in transit and AES-256 encryption at rest. Access to player data is restricted to authorised personnel on a strict need-to-know basis, with all access logged and audited.
Your Rights, Respected
785bd recognises and upholds your rights over your personal data, including the right to access, correct, and request deletion of your information. We respond to all data rights requests promptly and without unnecessary delay.
No Unauthorised Sharing
785bd does not sell, rent, or trade your personal data to third-party marketers. We share data only with authorised payment processors, identity verification partners, and where required by law. Every third party with whom we share data is bound by strict confidentiality obligations.
Defined Retention Periods
785bd retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is retained for a minimum of 5 years following account closure in line with financial record-keeping obligations.
Table of Contents
1 Who We Are
785bd ("we", "us", "the Platform", "785bd") operates the online betting and casino platform accessible at https://785bd.io and all associated subdomains, mobile interfaces, and related digital services (collectively, "the Platform"). 785bd serves registered players in Bangladesh, providing cricket betting, live casino games, slots, crash games, and a range of other interactive entertainment products, all denominated in Bangladeshi Taka (৳ BDT).
For the purposes of this Privacy Policy, 785bd is the data controller — meaning we determine the purposes and means by which your personal data is collected and processed. Where we engage third-party service providers to process data on our behalf (for example, payment processors handling bKash and Nagad transactions, or identity verification partners conducting KYC checks), those providers act as data processors and are contractually obliged to handle your data only as directed by 785bd and in accordance with applicable data protection law.
If you have any questions about how 785bd handles your personal data, please refer to Section 13 of this policy for our full contact details.
2 Personal Data We Collect
785bd collects personal data through several channels: directly from you when you register an account, make a transaction, or contact support; automatically through your use of the Platform; and in limited circumstances from authorised third-party sources such as payment processors and identity verification services. The categories of data we collect are described in the table below.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, National ID number, passport number, photograph | Provided by you during registration or KYC verification |
| Contact Data | Mobile phone number, email address, city of residence (e.g., Dhaka, Chittagong, Sylhet) | Provided by you during registration or account updates |
| Financial Data | bKash wallet number, Nagad number, Rocket number, Upay number, bank account details, transaction history, deposit and withdrawal amounts in BDT | Provided by you and received from payment processors |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session duration, time zone | Collected automatically via cookies and server logs |
| Usage Data | Games played, bets placed, bet amounts, game outcomes, bonus claims, login timestamps, pages visited, feature interactions | Collected automatically through platform activity tracking |
| Communications Data | Live chat transcripts, support ticket content, WhatsApp message content (where shared with support), email correspondence | Generated when you contact 785bd support |
| Responsible Gaming Data | Deposit limits set, cooling-off periods applied, self-exclusion history, session time alerts configured | Generated through your use of responsible gaming tools |
3 How We Use Your Personal Data
785bd uses the personal data we collect for the following purposes. Each purpose is tied to a specific legal basis, which is set out in Section 4 of this policy.
- Account creation and management: Processing your registration, maintaining your account, authenticating your identity at login, and communicating account-related notifications such as password resets and security alerts.
- Payment processing: Processing BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. Verifying that payment instruments belong to the registered account holder and preventing third-party deposits.
- Identity and age verification (KYC): Confirming that you meet the 21+ age requirement and verifying your identity in accordance with applicable anti-money laundering and responsible gaming obligations.
- Service delivery: Providing access to cricket betting, live casino, slots, crash games, and all other products offered through the 785bd platform, including personalising your experience based on your game preferences and betting history.
- Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, bonus abuse, multi-account registrations, money laundering, and other prohibited activities as defined in the 785bd Terms & Conditions.
- Responsible gaming: Monitoring account activity for indicators of problem gambling, administering deposit limits, cooling-off periods, and self-exclusion requests, and providing responsible gaming support and escalation.
- Customer support: Responding to your queries, complaints, and feedback submitted via live chat, email, or WhatsApp, and maintaining records of support interactions for quality and compliance purposes.
- Legal and regulatory compliance: Meeting our obligations under applicable Bangladeshi financial regulations, anti-money laundering requirements, and any court orders or lawful requests from competent authorities.
- Marketing communications: Sending you promotional offers, bonus notifications, and seasonal campaigns (such as BPL season promotions or Eid special offers) where you have consented to receive such communications. You may withdraw consent at any time by contacting support or updating your account notification preferences.
- Platform improvement: Analysing aggregated, anonymised usage data to understand how players interact with the platform, identify technical issues, and improve the overall product experience.
4 Legal Basis for Processing
785bd processes your personal data on the following legal bases:
- Contractual necessity: Processing required to perform the contract between you and 785bd — including account registration, payment processing, and service delivery — is carried out on the basis that it is necessary for the performance of that contract.
- Legal obligation: Processing required to comply with applicable law — including KYC/AML checks, age verification, financial record retention, and responding to lawful authority requests — is carried out on the basis of legal obligation.
- Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, internal analytics, and improving our services is based on 785bd's legitimate interests, provided those interests are not overridden by your privacy rights. 785bd conducts balancing tests before relying on legitimate interests as a legal basis.
- Consent: Processing for direct marketing communications is carried out only where you have given your explicit, freely-given, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5 Sharing Your Personal Data
785bd does not sell, rent, or trade your personal data. We share personal data only in the following strictly controlled circumstances:
Payment Processors
To process your BDT deposits and withdrawals, 785bd shares the minimum necessary financial and identity data with authorised payment processors operating the bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank integrations on the platform. These processors act as data processors under contract with 785bd and may only use your data to execute the specific transaction.
Identity Verification Partners
Where 785bd conducts enhanced KYC verification, identity document data (such as National ID Card photographs and scans) may be shared with an authorised third-party identity verification service. That service processes your data solely for the purpose of confirming your identity and age, and is prohibited from using your data for any other purpose.
Game Providers
Some game products available on 785bd are provided by third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt, and Spribe. Technical session data (such as a pseudonymous session token) may be passed to these providers to initiate a game session. These providers do not receive your full name, contact details, or financial data.
Law Enforcement and Regulatory Authorities
785bd may disclose your personal data to the Bangladesh Financial Intelligence Unit (BFIU), law enforcement agencies, or courts where required to do so by law, by court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity. Such disclosures will be made without prior notice to you where the law requires or permits this.
Business Transfers
In the event that 785bd undergoes a business restructuring, merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data is handled that result from it.
6 Cookies & Tracking Technologies
785bd uses cookies and similar tracking technologies on the platform to enable essential functionality, improve platform performance, and — where you have given consent — to analyse usage patterns and deliver relevant promotional content.
Essential Cookies
These cookies are strictly necessary for the platform to function and cannot be disabled. They include session cookies that maintain your authenticated login state, security tokens that protect your account from CSRF attacks, and cookies that store your preference settings (such as language and notification choices). No personal data collected via essential cookies is shared with third parties.
Analytics Cookies
785bd uses first-party analytics cookies to understand how players navigate the platform — which pages they visit, how long they spend on each section, and where they encounter errors. This data is collected in aggregated, anonymised form and is used solely to improve the platform experience. Analytics cookies are only set with your consent.
Managing Cookies
You can manage and delete cookies through your browser settings at any time. Please be aware that disabling essential cookies may impair your ability to log in to your 785bd account or use certain platform features. Detailed instructions for managing cookies in Chrome, Firefox, Safari, and other major browsers are available in each browser's help documentation.
7 Data Security
785bd implements a multi-layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our key security measures include:
- Encryption in transit: All data exchanged between your device and the 785bd platform is encrypted using 256-bit TLS 1.3 protocols. The platform operates exclusively over HTTPS and does not permit unencrypted HTTP connections.
- Encryption at rest: Sensitive personal data and financial records stored in 785bd's systems are encrypted using AES-256 encryption.
- Access controls: Access to player data within 785bd's systems is strictly limited to personnel who require it to perform their job functions. All access is authenticated, logged, and subject to regular audit.
- Two-factor authentication: 785bd offers SMS-based two-factor authentication (2FA) for all player accounts. We strongly recommend enabling 2FA to protect your account against unauthorised access.
- Penetration testing: 785bd's platform undergoes regular independent security assessments to identify and remediate vulnerabilities before they can be exploited.
- Incident response: In the event of a data security incident that poses a risk to your rights and freedoms, 785bd will notify affected players without undue delay and will take all reasonable steps to contain and remediate the incident.
While 785bd takes all reasonable precautions to protect your data, no system is completely immune to security risks. You also have a role to play in keeping your account secure — please use a strong, unique password, enable 2FA, and never share your login credentials with anyone.
8 Data Retention
785bd retains personal data for the minimum period necessary to fulfil the purposes described in this policy, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years post-closure | Financial record-keeping and AML obligations |
| Transaction and Financial Data | 7 years from transaction date | Legal and regulatory financial record requirements |
| KYC Verification Documents | Duration of account + 5 years post-closure | AML compliance and identity fraud prevention |
| Support Communications | 3 years from last interaction | Complaints handling, quality assurance, dispute resolution |
| Responsible Gaming Records | Duration of account + 5 years post-closure | Responsible gaming compliance and self-exclusion enforcement |
| Technical and Usage Data | 13 months from collection | Platform analytics and fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Evidence of lawful basis for marketing communications |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual. Anonymised data may be retained indefinitely for aggregated statistical and platform improvement purposes.
9 Your Rights Over Your Personal Data
785bd respects your rights as a data subject. Subject to applicable law and certain limited exceptions (such as where retaining data is required for legal compliance), you have the following rights in relation to the personal data we hold about you:
Right of Access
Request a copy of the personal data 785bd holds about you and information about how it is used.
Right to Rectification
Request correction of inaccurate or incomplete personal data. You can update most account data directly from your account settings page.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Right to Restriction
Request that we restrict the processing of your data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
Right to Portability
Request a machine-readable copy of the personal data you have provided to 785bd, where processing is based on consent or contract.
Right to Object
Object to processing based on legitimate interests, including profiling. You may also withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact 785bd support using the details provided in Section 13. We will respond to all valid requests within 30 days. Where a request is complex or numerous, we may extend this period by up to a further 60 days, in which case we will notify you of the extension and the reason for it. We do not charge a fee for exercising your data rights in ordinary circumstances.
10 Children & Minors
The 785bd platform is strictly intended for adults aged 21 years and above. 785bd does not knowingly collect personal data from individuals under the age of 21. Age verification checks are conducted at registration and at various stages of the account lifecycle to enforce this requirement.
If 785bd discovers or is notified that personal data has been collected from a person under the age of 21, that account will be immediately closed, all associated data will be deleted or returned in accordance with applicable law, and any transactions conducted through that account will be voided. If you are a parent or guardian and have reason to believe that a minor in your care has registered an account on 785bd, please contact our support team immediately via live chat or WhatsApp so that the account can be investigated and closed without delay.
11 Third-Party Links & Services
The 785bd platform may contain references to or integrations with third-party services, including game providers such as Pragmatic Play, Evolution Gaming, and Spribe, and payment processors such as bKash and Nagad. While 785bd takes care to work only with reputable and contractually vetted partners, we are not responsible for the privacy practices of third-party services that operate their own independent platforms, websites, or applications.
When you interact directly with a third-party service — for example, when authenticating a bKash payment through the bKash app, or when playing a live dealer game hosted on Evolution Gaming's dedicated live studio platform — the personal data you provide in that interaction is governed by that third party's own privacy policy, not by this 785bd Privacy Policy. We encourage you to review the privacy policies of any third-party services you use in connection with your 785bd account.
12 Updates to This Privacy Policy
785bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or the services we offer. All updates will be published on this page at https://785bd.io/privacy-policy with a revised "effective date" at the top of the document.
Where a change to this policy is material — meaning it significantly affects how we use your personal data or your rights in relation to it — 785bd will notify registered players via the email address or phone number registered to their account at least 14 days before the change takes effect. Continued use of the 785bd platform after the effective date of any updated policy constitutes your acceptance of the revised terms.
We recommend reviewing this Privacy Policy periodically to stay informed about how 785bd protects and uses your personal data. The current version of the policy is always the version published at the URL above.
13 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 785bd holds about you, please contact our Data Protection team using any of the following channels:
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24 hours a day, 7 days a week (00:00–24:00 Bangladesh Standard Time) via the chat widget on the 785bd platform.
- WhatsApp: +880 1700 785785 (plain text — not a clickable link)
Please mark all privacy-related enquiries clearly as "Privacy Request" or "Data Subject Request" so that they are routed directly to the appropriate team. 785bd will acknowledge receipt of all privacy requests within 48 hours and will aim to resolve them within 30 days as described in Section 9 above.
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